OBGYN Answering Service
Is your OBGYN medical practice feeling overwhelmed due to overflow calls and emergencies? We know how hard it can be to try and juggle everything, which is why we are able to provide answering services you can trust. We direct calls to the on-call OB GYN in emergencies, help make it easier for you to schedule appointments, and are dedicated to protecting patient data. As an obstetrician gynecologist, you already have a lot to deal with, let us take the pressure off.
Since we switched to Medical Answering Service AI, we really don’t have to worry about after hours calls any more. I love how you are glad to adapt your service to fit exactly to our needs, and I really like how responsive and friendly you are whenever we need help. I would recommend Medical Answering Service AI to any physician’s office.
Why Use an OB-GYN Answering Service Instead of OBGYN Call Center Services?
An obstetrician gynecologist has a pretty important job. There are 3.61 million babies born in the US every year with women going into labor every minute as they bring new life into the world. There are so many complications that can occur in pregnancy, with as many as 16% of women experiencing complications before childbirth.
With this in mind, it is important for women to be able to speak with their obstetrician gynecologist whenever they need to - especially if an emergency arises. This is why you need an obgyn answering service, allowing patients to get in touch quickly so that they can get support and assistance for their health.
All emergency calls are put through to an OB GYN within three seconds, and our automated service ensures that every call is picked up on the first ring. While we have a strong focus on patient privacy and maintain full HIPAA compliance, we also understand how important your privacy is as well. That's why we ensure your number is hidden when you call patients back, displaying the number of your practice and keeping your personal information safe.
Regarding non-urgent calls, these are grouped together and delivered to you the next working day (or according to your instructions). This gives you time to sort through them and get back to the patients that need standard care. As an obstetrician gynecologist, time is everything, and being able to take your time to sort through non-urgent calls can be a relief.
With our answering services, you can receive fully transcribed messages via email, phone, or even pager - it's up to you to choose your preferred method of communication. We are an automated service you can trust and we promise to offer full support to patients and OBGYNs alike.
How the OBGYN Answering Service Process Work for Different Pregnancy Needs
Our answering services are able to cater to a whole range of pregnancy needs, and we ensure that patients are put through to an OB GYN within seconds for their peace of mind regardless of the service needed. Some of the situations we cater to include:
- Programmed advice to help new mothers through stressful situations
- Quick access to an emergency OB GYN
- Message service for your health questions and concerns
Of course, all emergency calls are answered by a medical expert within three seconds so that you can speak to an OB GYN and get the care you need. All non-urgent calls are gathered together and delivered the next working day so that they can be responded to quickly.
Benefits of using an OB-GYN Answering Service in a Medical Emergency
When you find yourself in the middle of a medical emergency, you want to get through to medical professionals immediately so that you can get the help and support you need. There are several benefits to using an answering service provider like us so that you can put the focus back on patient care.
- Fast and Efficient
We pride ourselves on offering fast and efficient service that will ensure patient calls get through to an OB GYN in less than three seconds. Every call is answered on the first ring, and we process phone calls at faster rates than anyone else - it's part of why we have such a high client retention rate. Speed and efficiency help you to build and maintain trust with your patients as well as give them the comfort they need during difficult times.
- No Mistakes
Using virtual receptionists and call center solutions can lead to human error, whether that's information being relayed incorrectly or an emergency call being cut off. When you call your OB GYN in an emergency situation, you want to know that you're going to be put through quickly and without error. Having an automated answering machine service such as ours eliminates the possibility of mistakes being made while also promising accuracy at all times.
There are so many answering services that charge per call, have hidden costs, or even fluctuate the price depending on call volume. We are proud of the fact that our answering service is charged at a fixed flat rate of $69 per month. It's a highly affordable price that gives you one less thing to worry about as an obstetrician gynecologist. As your service provider, we want you to feel relaxed with our services, and we know how expensive the medical field can be.
- 24/7 Support and Customized Solutions
Our answering service is available 24/7 for support, and we also offer full customisation to give your services the personal touch they need. Since we cater to the entire medical field, we know exactly how to work with your offices as an OB GYN, helping you to schedule appointments and receive emergency calls without causing you (or your patients) stress.
- Patient Privacy
We are a fully HIPAA compliant answering service, which means we keep patient data safe and secure at all times. There is no risk of information regarding their personal life being leaked, and patients know they can trust us as well as you. It doesn't have the same risk of gossip and leaked information as there is with call center services.
- No Mistakes
The issue with using virtual receptionists and call center services is that you run the risk of human error. With our answering service, this is completely eliminated as all messages are accurately transcribed and passed on to the relevant OB GYN so that the situation can be handled correctly. Even though we don't use live receptionists, we still maintain the personal touch with our automated services.
How We Handle Patient Calls from Mothers Going Into Early Labor
When patients go into early labor and need emergency medical care, every second counts. That’s why your medical answering service needs to be on top of its game. This is why so many medical professionals choose to use Medical Answering Service AI.
Our team knows which calls need an immediate response and will pass them on to the relevant medical professional within a few seconds so they can get the care they need. No mother going into early labor deserves to feel stressed and panicked, and that's part of why our answering service is there to work tirelessly to connect them with their OBGYN.
If there is no answer, we ensure that the patient is passed onto the next healthcare provider on the call list - minimizing the risk of dangerous delays to their healthcare. We understand the urgency behind emergencies like this, and we know how important patient care is to you.
Are Your Calls Answered by Women?
All phone calls are answered by an automated service, which means there is no live operator on the other end. Since we don't use virtual receptionists, you never have to worry that your call might be answered by someone who makes you uncomfortable. We know how important it is for pregnant women to feel safe when they are faced with an emergency situation.
This is why our answering service promises quick results and access to an OBGYN within seconds so that you can get the care you need. We provide the best answering services in the industry, and it's little things like this that make us stand out from the crowd.
Are your Calls Answered Bilingually?
When we answer calls, you have the option to pick your native language so that you can communicate clearly and get through to a medical professional quickly. The lack of virtual receptionists means that our automated service is able to work at record speeds to put you through even when English isn't your first language.
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Find out why 9 out of 10 doctors switch to our service after the trial period.
We've been providing services to OBGYN offices since 1991, and with 97.1% of our customers staying with us, it's easy to see that we know what we're doing. What happens to the few that leave? Well, it's because they retire - we're here with you throughout your career.
The best part is that we have a 14-day free trial so that you can test out our answering service and see if it's the right fit for you. With full HIPAA compliance and excellent reviews, we're a company you can trust, and our free trial will prove just that.