Pediatrician Answering Service
Are you tired of answering services that let you down and don’t cater to the needs of pediatric practices? We are as well, and that’s why Medical Answering Service AI is the best step forward. With decades of experience in the medical industry, we’re here to take patient calls and ensure that emergencies always get through to you.
How Does a Pediatrician Answering Service Work and Why Are We Better Than a Pediatricians Call Center?
For many pediatricians, simplicity is key, and this is something we can easily provide for you. We’re better than a call center because we promise a whole other level of accuracy and reliability for your patients, and their health is just as important to us as it is to you. The way it works has never been easier.
When a patient calls with an emergency, we make sure to transfer it through to the medical professional on-call in less than three seconds. This ensures that the time between answering the phone and speaking to a pediatrician is minimal so that little ones can get the care they need from your practice as quickly as possible.
When the calls come through to their phone, your caller ID is also hidden to maintain your privacy. Instead, it shows the name of your practice and its number. After all, your privacy is just as important as that of the people you treat.
If the call is not urgent, it is bundled together with the other non-priority calls and delivered to you the next working day. This allows you time to go through them and keep them organized while also leaving you plenty of time to look after those in your care. All messages are transcribed and delivered to you via cell phone, email, pager, or whatever you deem as your preferred method of communication.
Unlike a call center, we don’t use live receptionists so that we can remove the risk of human error. Our automated service ensures speedy contact with pediatricians that is much faster than a live call center. In an emergency, the last thing you want to do is try to explain the situation to a stranger on the phone – especially if you are worried a hospital visit might be required. That’s why so many prefer Medical Answering Service AI.
The Importance of Reassuring Parents and Building Trust in a Pediatric Practice and Nurse Triage Services
Every parent knows how important pediatricians are, and building trust between doctor and patient is essential to a strong relationship. The parents of the children you treat need to feel as though they can trust you with the urgent care and treatment of their child. This includes nurse triage, which also needs to build the foundation of trust with the parents and patients alike within the children’s hospital.
Of course, a child will often be nervous and frightened when they arrive and part of a pediatrician’s job is to reassure patients regardless of whether they are suffering from a sore throat or something more serious. The trust and reassurance that is built from this make treatment easier in pediatric patients and help everyone to feel more relaxed. The same goes for the triage nurses who have to deal with just as much as the pediatricians.
Benefits of a Pediatrician Answering Service
Your pediatric practice is sure to benefit from a specialized answering service that is able to cater to the needs of your offices. There are several advantages to implementing our services, and we are sure you’ll agree that they are quite persuasive.
- Speed and Reliability – No Call Center Services
We don’t use live receptionists or a pediatric call center. Instead, we are a fully automated service that specializes in the medical field. When urgent calls come through after business hours, we make sure all emergencies get through to the relevant medical professional in seconds. We’re masters of speed and reliability.
Since we don’t have human operators, the risk of human error is eliminated when patients call. Instead, they will get straight through to where they need to be without the hassle of trying to explain their situation to a call center worker.
- 24/7 Support
Being able to get through to pediatric care at all times is essential, especially for worried parents who may need to get their child to the emergency room. That’s why our automated services are operational 24/7 – allowing your patients access to urgent care and advice. As pediatricians, we know you value the health and wellness of your patients above all else and having the calls screened for you takes a lot of the pressure off.
- Saves Time and Money
Whether you are working in a children’s hospital or a practice, there are never enough hours in the day to answer patient calls and ensure proper levels of care for you and the children that you look after. An answering service like ours takes the pressure off and helps to organize calls in an efficient manner so that pediatric practices can refocus themselves.
It is also a cost-effective solution, and since we are not a pediatric call center, instead being fully automated, we can offer a fixed and affordable fee that doesn’t fluctuate and has no hidden costs. It means that your focus can be on patient care and you don’t have to worry about even more bills stacking up.
- Patient Privacy
Another benefit of being an automated service instead of a pediatric call center is that we can absolutely guarantee patient information is kept private. We are fully HIPAA compliant, which means nothing leaves our service. It gives your patient peace of mind and helps to build and maintain trust between you.
How Much Does the Pediatrician Answering Service Cost?
There is already so much tension in pediatric care, and the rising cost of medical care doesn’t help this situation – especially when medical practices are having to spend more just to keep running. This is why it saddens us to see other answering services charging per call, offering fluctuating prices based on volume, and even implementing hidden fees that will knock you off your chair when the monthly bill comes in.
That’s why we are determined to reduce stress for you and offer a flat rate of $69 per month. The price is fixed and there are no hidden costs to catch you off. What you see is what you pay, and as we are an automated service we are also able to provide you with quality services at a very affordable rate. Your patients deserve the best, and the children you care for need your full attention. Let us handle the after hours phone calls so you can focus on patient care.
When I switched to No More Phone Tag, I was mainly frustrated with the outrageous cost of my old service. I thought that an automated service would not be as patient-friendly, but I wanted to see if it would still work. Well, was I surprised? It turns out that my patients like No More Phone Tag better than my old “live” service. Why? Because it’s quicker, they know that I get the complete message, and I’m able to get back to them quickly. When my patients call me after hours with an urgent medical issue, they want to talk to the doctor, not to some call center person that has no medical expertise.
We've been providing services to pediatric health providers since 1991, and with 97.1% of our customers staying with us, it's easy to see that we know what we're doing. What happens to the few that leave? Well, it's because they retire - we're here with you throughout your career.
The best part is that we have a 14-day free trial so that you can test out our answering service and see if it's the right fit for you. With full HIPAA compliance and excellent reviews, we're a company you can trust, and our free trial will prove just that.
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