Dental Answering Service
Are you seeking to improve customer service while also making sure all patient’s phone calls are answered in a timely manner? Is your dental practice struggling because you can’t juggle the two? Our dental answering service is here to help you find the balance you lost and answer calls when you can’t – giving you peace of mind and helping patients get the care they need.
How Do Dental Answering Services Work?
The way dental answering services work is very simple, and this is part of what makes it so appealing to dental practices. When patients call you after hours, our automated services will help to filter calls. Any emergency call that comes through will be directed to the correct professional within three seconds to ensure they get the care they need.
When the services answer calls that are not urgent, the messages are collected and bundled together for delivery the next working day. This gives you time to rest outside of business hours and also means you can sort through the standard calls in your own time the next day. Your dental office will benefit from this change, and it frees up your mind and time to better care for your patients.
Our services are also fully customisable so that they can be tailored to suit the needs of your practice. It’s part of what makes us the best dental answering service around – we know exactly what you need and are happy to implement it. Backed by decades of experience, we are dedicated to excellent customer service and ensuring that all incoming calls are handled.
It really is that simple, and the messages are not only fully transcribed but can be sent to you via your email, pager, cell phone, or any other method of communication that works for you. Flexibility is something that we know will aid the growth and stability of your practice.
Benefits of a Dental Answering Service for Your Dental Practice
Dental offices are just as busy as any other medical practice, and we know how hectic things can get. Between the need to schedule appointments and urgent calls, you can feel lost and overwhelmed quickly. There are so many fantastic benefits to using a dental office answering service to take some of the pressure off.
- Patient Privacy
Like any good answering service, we follow complete HIPAA compliance and ensure patient information is kept safe at all times. As a dental health provider, you have a duty of care and our decades of experience mean we understand the need to keep patients safe. With no virtual receptionists, it stays between the patient and the answering service.
- Organization and Personalisation
It can be hard to keep your practice organized, and that’s why dental answering services are such an effective solution. They help keep things in line so that you spend less time panicking over trying to organize overflow support and more time tending to the needs of patients.
The fact that we personalize our services also means your patients can benefit from an automated system that feels friendly when they are trying to get through. Additionally, our answering services can be customized to suit the needs of your individual practice.
- No Human Error
We don’t use virtual receptionists or live answering services because we understand the risk to patient safety that can be caused by human error. Unlike other answering services, we are fully automated and record the messages from patients so that they can be sent directly to you. Emergencies are always sent straight through while non-urgent calls are bundled together for delivery the next working day.
There is nothing more stressful for patients than being unsure if they will get through to their dentist in an emergency situation, and that is what we are here to assist with.
- Saves Money
Time and money are equally important, and our answering service is able to do both. In terms of time, it’s as easy as taking control of overflow calls and helping to process things in a more efficient manner so that you can take care of other aspects of your practice without worry.
With regard to the cost, we pride ourselves on offering a flat rate without the fear of hidden fees and rising prices. We know you already have a great deal of stress on your shoulders as part of the medical field, and that’s why we don’t want to add more financial burdens to your plate.
How Much Do Answering Services Cost Dental Offices?
We know that the dental industry is like the rest of healthcare – expensive to maintain and full of unexpected costs. That’s why our dental office answering services only cost $69 per month, and you never have to worry about hidden fees or fluctuating prices. Our specialized answering service for dentists has been made to give you financial peace of mind.
There are so many dental office answering service providers out there that will hide costs and leave you with unexpected bills. Some even charge per call and by the total call volume. We promise never to do that, ensuring that the price you see is always the price you get. That’s the kind of treatment your dental practice deserves.
Since we don’t use virtual receptionists and are a completely automated service, we are able to keep the costs down while also ensuring that you and your patients receive fantastic customer service. All patient calls are taken and directed in an efficient manner without the risk of human error. The price and the service are part of what makes us the best dental answering service around.
When I switched to No More Phone Tag, I was mainly frustrated with the outrageous cost of my old service. I thought that an automated service would not be as patient-friendly, but I wanted to see if it would still work. Well, was I surprised? It turns out that my patients like No More Phone Tag better than my old “live” service. Why? Because it’s quicker, they know that I get the complete message, and I’m able to get back to them quickly. When my patients call me after hours with an urgent medical issue, they want to talk to the doctor, not to some call center person that has no medical expertise.
We've been providing services to dental practices since 1991, and with 97.1% of our customers staying with us, it's easy to see that we know what we're doing. What happens to the few that leave? Well, it's because they retire - we're here with you throughout your career.
The best part is that we have a 14-day free trial so that you can test out our dental answering service and see if it's the right fit for you. With full HIPAA compliance and excellent reviews, we're a company you can trust, and our free trial will prove just that.
Sign Up For a FREE 14 Day Trial
No credit card required. No contracts, no commitment.
Find out why 9 out of 10 doctors switch to our service after the trial period.
Do You Provide a Dental After Hours Answering Service?
We do provide a dental after hours answering service, and we are proud of the fact that we are able to do so in a quick and efficient manner. No matter the emergency, we have it handled.
Do You Provide Dental Office Voicemail Greetings?
We do provide dental office voicemail greetings, ensuring a friendly and professional voice through our automated services.
How Do You Handle Dental Emergencies?
When patients need emergency dental care, every second counts. That’s why your dental answering service needs to be on top of its game. This is why so many dental professionals choose to use Medical Answering Service AI.
Our team knows which calls need an immediate response and will pass them on to the relevant medical professional within a few seconds so they can get the care they need.
If there is no answer, we ensure that the patient is passed onto the next healthcare provider on the call list - minimizing the risk of dangerous delays to their healthcare. We understand the urgency behind dental emergencies, and we know how important patient care is to you.