Improve Healthcare Communication with Our Indianapolis-Based Medical Call Answering Service
Communication plays an important role in the healthcare sector and our Indianapolis Medical Call Answering Service is here to support your team with the high volume of patient calls. Every call counts!
One person cannot manage every call that comes to your clinic or hospital. In medical emergencies, time is crucial. That’s where we come in – we respond quickly to urgent calls so that patients receive immediate assistance.
Less urgent messages are handled during standard business hours. You can rely on us to always answer the phone – it’s not possible to do the same if you have one receptionist at the clinic. Our Indianapolis medical call answering service is here to assist various healthcare providers in their unique ways. If you’re considering using our valuable service in Indianapolis, IN, get in touch with us today.
Customized Medical Answering Services Just For You
We’re experts at managing medical emergencies, setting up patient appointments, and answering questions quickly. We’re here to take care of patients even after office hours are over.
- For Pediatric Clinics: Kids have trouble sharing what they feel or go through. And parents go through a separate fear altogether. We have special medical communication for pediatric clinics. We help schedule appointments, answer parents’ questions, and handle urgent requests, especially for pediatric doctors.
- For Women’s Health Doctors: Women’s health doctors are very important, and we assist with scheduling appointments and handling medical emergencies. And we are quite professional and empathetic.
- For Dentists: Dental offices can get VERY busy, but we’re here to help with appointment scheduling, dealing with emergencies, and keeping in touch with patients. We make dental care better.
- For Mental Health Professionals: We know that offering mental health support is sensitive and important. It takes a moment of vulnerability to take the wrong step. That’s why we prioritize every patient call. You can trust us to schedule appointments and handle urgent matters while keeping everything private and professional.
- For Hospice Care Providers: Giving hospice care requires empathy and professionalism. We take care of calls about patient care, questions from concerned families, and important messages, meeting the special requirements of hospice care providers.
- For Different Healthcare Fields: Our team understands the requirements of medical professionals, making sure communication is seamless for the whole healthcare industry.
Discover Our Indianapolis Medical Answering Service
Our Indianapolis Medical Answering Service is the best you can get out there. We know emergencies need to be handled with utmost precision and care.
- Membership-Based Service: Doctors and healthcare providers in Indianapolis, IN, can sign up for our service to ensure their patients receive professional assistance with phone calls, even if it is a holiday or a weekend. Patients can call anytime and get assistance.
- Personalized Call Handling: We completely understand that every healthcare practice in Indianapolis has unique needs. Our medical answering services are tailored to match your needs.
- Call Prioritization: Our computer system prioritizes the most critical calls so that we know which ones to prioritize and which ones to forward to the next business day.
- Message Recording and Delivery: Keeping records of the messages is crucial. We ensure there is utmost accuracy! Our team very well knows which ones are urgent calls and which ones can be delivered later on a business day.
Advantages of Choosing Our Indianapolis Medical Answering Service
Picking our Indianapolis Medical Answering Service comes with many perks. Here are some of the advantages you should know of
- Always Available For Patients: Our medical call center in Indianapolis, IN, is accessible for all patients. ALL THE TIME.
- Flexible Communication Options For Medical Centers: We send messages in different ways. Hospitals and clinics in Indianapolis, IN, can choose the one that is suitable for them. Get the messages the way you want. It can be a pager, cell phone number, home number, or text message.
- Fast Communication Is The Key: Our automatic answering service ensures that we quickly speak to your important patients. Your patients should know that you are listening.
- HIPAA Compliance: We abide by the rules of HIPAA, so you can take breaks without worrying about handling too many calls. All the patient data remains secure with us.
- Great at Handling High Volume Calls: Handling thousands of calls each day is our forte. Don’t let it bother you! We will handle the high volume of calls for your medical center.
Our Indianapolis Medical Answering Service is specifically designed to manage high-volume calls and ensure doctors and medical practitioners can focus on their jobs and not worry about missing patient calls.
Try our Medical Answering Service FREE!
Your 14-day FREE trial will allow you to see why doctors have been choosing us since 1991.
Bringing Abundant Experience and Expertise
With over 30 years in this field, we remain dedicated to delivering exceptional service. Throughout our journey, we have assisted numerous healthcare providers in Indianapolis, IN, by managing calls outside regular office hours. Your patients don’t have to wait for responses because we are here to take all the calls.
Our Indianapolis Answering Service is renowned for its familiarity with the area, adept handling of a substantial call volume (even thousands) and round-the-clock availability. When you opt for our reliable medical answering service, you can focus on providing excellent medical care without being overwhelmed by excessive calls. And, yes, you may count on us!
Frequently Asked Questions
Why should I use a medical answering service for my healthcare practice in Indianapolis, IN?
Choosing our service means we won’t miss important or non-urgent patient calls, whether it’s setting appointments or handling emergencies. We’re available all week and 24 hours of the day, making patients happy and improving your practice.
How do you deal with urgent calls?
We prioritize urgent calls. Our trained staff handles medical emergencies following your instructions carefully.
How quickly can I start using your medical answering service in Indianapolis, IN?
Starting is easy and fast; you can usually finish the setup in a few days. We’ve made switching to our services simple. Contact us today to learn more about our services.
What if there are technical issues or the service stops working?
We have backup systems to reduce problems. Our support team will make sure you don’t face issues now or in the future.
